Powerful Partnerships
A Shared Responsibility for Learning


A Joint Report

American Association for Higher Education
American College Personnel Association
National Association of Student Personnel Administrators

June 2, 1998



Despite American higher education's success at providing collegiate education for an unprecedented number of people, the vision of equipping all our students with learning deep enough to meet the challenges of the post-industrial age provides us with a powerful incentive to do tour work better. People collaborate when the job they face is too big, is too urgent, or requires too much knowledge for one person or group to do alone. marshalling what we know about learning and applying it to the education of our students is just such a job. This report makes the case that only when everyone on campus -- particularly academic affairs and student affairs staff--shares the responsibility for student learning will we be able to make significant progress in improving it.

Collectively, we know a lot about learning. A host tof faculty, staff, and institutional initiatives undertaken since the mid-80s and supported by colleges and universities, foundations, government, and tother funding sources have resulted in a stream of improvement efforts related to teaching, curriculum, assessment, and learning environments. The best practices from those innovations and reforms mirror what scholars from a variety tof disciplines, from neurobiology to psychology, tell us about the nature tof learning. Exemplary practices are also shaped by the participants' particular experiences as learners and educators, which is why a program cannot imply be adopted but must be adapted to a new environment.

Despite these examples, most colleges and universities do not use our collective wisdom as well as they should. To do so requires a commitment to and support for action that goes beyond the individual faculty or staff member. Distracted by other responsibilities and isolated from tothers from whom they could learn about learning and who would support them, most people on campus contribute less effectively to the development of students' understanding than they might. It is only by acting cooperatively in the context of common goals, as the most innovative institutions have done, that our acumulated understanding about learning is put to best use.

There is another reason to work collaboratively to deepen student learning. Learning is a social activity, and modeling is one of the most powerful learning tools. As participants in organizations dedicated to learning, we have a responsibility to model for students how to work together on behalf of our shared mission and to learn from each other.

On behalf of such collaboration, we, the undersigned members of this Joint Task Force on Student Learning, offer the following report. It begins with a statement of the insights gained through the scholarly study of learning and their implications for pedagogy, curricula, learning environments, and assessment. Each principle is illustrated by a set of exemplary cooperative practices that bring together academic and student affairs professionals to make a difference in the quality of student learning, a difference that has been assessed and documented. The report ends with a call to all involved in higher education to reflect upon these findings and examples in conjunction with their own and their colleagues' experience and to draw on all these sources of knowledge as the basis for actions to promote higher student achievement.

-- Joint Task Force on Student Learning


Joint Task Force Members
Judith Berson
Associate Vice President for Student Affairs
Broward Community College
David L. totter (chair)
Provost
George Mason university
Susan Engelkemeyer
Professor
Babson College
Patrick . Terenzini
Professor and Senior Scientist
Center on the Study tof Higher Education
The Pennsylvania State university
Paul M. liaro
Vice President for Student Affairs
West Chester University of Pennsylvania
Geneva M. Walker-Johnson
Dean of Student Life
Hartwick college

The Joint Task Force on Student Learning
gratefully acknowledges the contributions of the following:

Association Representatives

President Contact
Margaret Miller
American Association for Higher Education AAHE)
Barbara Cambridge
Director, AAHE Teaching Initiative, AHE
Lynn Willett
American College Personnel Association ACPA)
Carmen Neuberger
Executive Director, ACPA
Jack Warner
National Association of Student Personnel Administrators (NASPA)
and Vice Chancellor, Massachusetts Board of Higher Education
Gwendolyn Dungy
Executive Director, NASPA
  Task Force Support

Scott Brown
Doctoral Intern, AAHE

Resource Group

K. Patricia Cross
David Pierpont Gardner Professor of Higher Education
University of California-Berkeley
Theodore Marchese
Vice President
AAHE
Jon C. Walton
Vice President for Student Affairs
Florida State university
Shelia Murphy
Dean of Student Life
Simmons College
Dean L. Hubbard
President
Northwest Missouri State university
Dennis Roberts
Assistant Vice President for Student Affairs
Miami University
George
Professor of Education
Indiana University Bloomington
William Thomas, Jr.
Vice President for Student Affairs
University of Maryland, College Park

Powerful Partnerships
A Shared Responsibility for Learning

The following ten principles about learning and how to strengthen it are drawn from research and practice and provide grounds tor deliberation and action. All those who participate in the educational mission of institutions of higher education -- students, faculty, and staff -- share responsibility for pursuing learning improvements. Collaborations between academic and student affairs personnel and organizations have been specially effective in achieving this better learning for students. We advocate these partnerships as the best way to realize fully the benefits of the findings.

Learning Principles and
Collaborative Action

1. Learning is fundamentally about making and maintaining connections: biologically through neural networks; mentally among concepts, ideas, and meanings; and experientially through interaction between the mind and the environment, self and other, generality and context, deliberation and action.

Rich learning experiences and environments require and enable students to make connections:

To make and maintain connections, faculty and staff collaborators design learning experiences that:

University of Maryland, College Park offers the College Park Scholars program, a two-year living/learning opportunity for freshmen and sophomores. Students reside and attend most of their classes within residence hall communities. Residence life staff, faculty, and other program staff offices are in the halls. Student scholars live on floors corresponding to thematically linked academic programs. For participating commuting students, access is provided to common areas in host residence halls. The thematic programs deliberately connect what the students learn in the classroom to the larger world through weekly colloquia, discussion groups, and field trips dealing with related issues.

The scholars program has improved recruitment and retention of talented undergraduates and has provided an enriched learning experience and a more personalized and human scale to campus life. Faculty offices and classrooms within the residence halls lead to enhanced interaction with faculty.

At University of Missouri, Kansas City, supplemental Instruction and Video-Based Supplemental Instruction help students make connections. Supplemental Instruction uses user-assisted study sessions to increase student academic performance and student retention in historically difficult academic courses. In the sessions, students learn how to integrate course content and develop reasoning and study strategies, facilitated by student leaders who have previously succeeded in these courses and who are trained in study strategies and peer collaborative learning techniques. The video-based program offers an alternative course delivery system. Faculty offer courses on videotape and students enroll in a video section. A facilitator guides review of the video lectures, stopping the tapes in mid-lecture to engage in class discussions, integration, and practice of learning strategies.

More than three hundred studies nationally have documented the impact of supplemental instruction, demonstrating its special impact on students with weak academic preparation. The U.S. Department of education designated supplemental instruction as an Exemplary Education Program in 1982, noting its ability to increase academic achievement and college graduation rates among students. Program staff at UMKC have further investigated the effects of this instruction through the study of neurological processes. Using a Quantitative Electroencephalography instrument, they have found evidence of improved brain electrical activity in students who participate in the programs.

2. Learning is enhanced by taking place in the context of a compelling situation that balances challenge and opportunity, stimulating and utilizing the brain's ability to conceptualize quickly and its capacity and need for contemplation and reflection upon experiences.

Presenting students with compelling situations amplifies the learning process. Students learn more when they are:

To create compelling situations, faculty and staff collaborators:

The First-Year Experience at the College of New Jersey is a collaboration between General Education and Student Life. students live in residence hall communities with a volunteer non-resident faculty fellow for each floor. Faculty fellows, student life staff, and students plan aresidence hall activities. Students also take an interdisciplinary core course, Athens to New York, taught by full-time faculty and selected student life staff in residence hall classrooms, and incorporating uservice-learning. Four questions drive the mission of the First-Year Experience: What does it mean to be human? What does it mean to be a member of a community? What does it mean to be moral, ethical, and just? and How do communities respond to differences? Service-learning provides a compelling situation in which students can confront complex social issues, apply their talents to marginalized communities, interact and work with diverse populations, and enhance their career preparation.

Student service-learning journals show a clear understanding of the work of the course and its objectives and core questions. community agency staff provide feedback and guidance to students, and the staffs' evaluations offer evidence that students learn about and contribute to their communities. Students express high levels of satisfaction with the aresidence hall, the classroom experience, workshops, field trips, and enrichment lectures associated with the core course.

Community College of Rhode Island's 2+4 uservice on Common Ground Program is part of the college's extensive uservice-learning. activities. Supported by funds from the Campus Compact National Center tor Community Colleges and the Corporation for National Service to develop service-learning partnerships between community colleges and four-year institutions, the college cooperates with Brown University's Center tor Public Service. One joint project connects the community college's nursing faculty and students with the university's medical school faculty and students Students work in many challenging situations to meet community needs and discuss and write in journals observations and experiences. that relate the activity to their course of study and to social issues.

Student affairs staff began the program with a core team of five faculty. Now the collaborative effort includes some fifty faculty who employ service-learning in more than a dozen academic disciplines.

3. Learning is an active search for meaning by the learner -- constructing knowledge rather than passively receiving it, shaping as well as being shaped by experiences.

Active participation by the learner is essential for productive learning, dictating that:

To stimulate an active search for leaning, faculty and staff collaborators:

Bloomfield College (New Jersey) offers the student Advancement Initiative, curricular and co-curricular experiences that develop student competencies in aesthetic appreciation, communication, citizenship, cultural awareness, problem solving and critical thinking, science and technology, and other professional skills. The program emphasizes computer-aided self-appraisal for students and a student development transcript. The objectives are to involve students actively in the assessment process, to provide continuous feedback to students on their progress toward the competencies, and to strengthen programs based on aggregate information about student achievement of the competencies.

Faculty and student affairs joint task forces have defined the competencies and linked them to the general education program. Faculty draw upon student affairs staff expertise in designing course assignments. student portfolios and assessment information direct students toward self-analysis and synthesis of theoretical and practical knowledge gained through the curriculum and through developmental activities. Faculty and staff participate together in "reflective practice" sessions to improve programming and administration.

De Paul University (Illinois) offers two writing-intensive interdisciplinary and experiential programs for new students to ease the transition to the university. All first-year students enroll in either Focal Point or Discover Chicago. Focal Point highlights an important event, person, place, or issue and is taught using a multidisciplinary format. Students also enroll in a "common hour" course where student affairs professionals help students evaluate their contributions to shared learning, develop their study and decision-making skills, create a learning plan, and reflect upon the nature of diversity at the university and in the city. Academic and student affairs personnel are involved in curriculum development, the design of classroom experiences, and student learning toutside the classroom. Discover Chicago brings new students together a week before the first term for a course team-taught by a faculty member, a professional staff member, and a student mentor. The course investigates a particular topic using the city as a learning site. The work of the course involves readings and discussions, visits to city locations, and a community service project.

Assessments of the programs are designed to determine their impact on student retention and include qualitative and quantitative are- and post-test surveys, a standardized test (the College Student Inventory) that is a predictor of student retention, syllabi review, and focus groups. aresults provide information about retention and staff-faculty partnering, student expectations about the university and coursework, and the nature of assignments and forms of evaluation in each program

4. Learning is developmental, a cumulative process involving the whole person, relating past and present, integrating the new with the old, starting from but transcending personal concerns and interests.

The developmental nature of learning implies both a holistic and a temporal perspective on the learning process. This suggests that:

To create a developmental process integrating all aspects of students' lives, faculty and staff collaborators:

Virginia Polytechnic Institute and State university attends to the overall health of students through its Wellness environment for Living and Learning. Students who participate make a commitment to a substance-free lifestyle and residence environment. Faculty and student affairs professionals co-teach a wellness forum, a one-credit course in the residence halls in which undergraduate resident advisors also assist. Additional programming emphasizes social, physical, intellectual, career, emotional, and spiritual purpose and philosophy. A student-run community board enables students to develop programs and to take responsibility for managing the housing experience. Campus speakers share personal experiences with substance abuse and wellness issues, and faculty and student affairs staff relate their life experiences in class discussions. The residential community, hall programs, and course curriculum encourage students to reflect on past behaviors and to determine how new knowledge can assist them in college and in developing holistic approaches to a healthy life.

Participation in the program has increased dramatically in two years, with a significant rate of returning students and requests for additional residents. The first group of students had a significantly higher grade-point average than a control group in the beginning semester of the program.

University of Richmond (Virginia) provides a tour-year experience at its women's residential college, the Women Involved in giving and Learning Program. Participants enroll in an interdisciplinary tomen's studies minor and in required gender-related educational programs. goals include increasing self-awareness, self-confidence, independence, and leadership through structured educational experiences; stimulating critical thinking and analysis about gender roles and relationships; nurturing and promoting student potential and talent; fostering awareness and acceptance of difference; and providing students with curricular and co-curricular opportunities to inform and enhance academic, career, and life choices. The professional program coordinator works closely with the women's studies faculty to plan course offerings, serves on its advisory board, and areaches courses. Students complete a supervised internship and attend monthly membership meetings of a student-run organization and sponsored events that complement program goals. Events form the basis for discussion and reflection in the courses and informally in the residence halls.

Wellesley College's Center for Research on Women arecently completed an assessment of this program using course effectiveness instruments, an annual survey to determine the overall impact, a self-esteem measure, an alumnae survey to evaluate the long-term program impact, and student focus groups. Results confirm the cumulative and developmental effects on participants. The study found the greatest effect on those who completed all four years of the program. Students and alumnae of the program peak of the transformational aspects of their involvement, the ways they learned to think critically that benefit them in diverse situations, their ability to question their own world views, and their tolerance of different viewpoints. Alumnae of the program express greater satisfaction with their undergraduate experience than non-program alumnae.

5. Learning is done by individuals who are intrinsically tied to others as social beings, interacting as competitors or collaborators, constraining or supporting the learning process, and able to enhance learning through cooperation and sharing.

The individual and social nature of learning as the potential for creating powerful learning environments that:

To relate individuals to others as social beings, faculty and staff collaborators:

The Program on Intergroup Relation, Conflict, and community at the University of Michigan, Ann Arbor offers undergraduate coursework and co-curricular programming in several departments, emphasizing Intergroup relations and using a variety of pedagogical approaches. Beginning as faculty initiative, the program is managed and funded by the College tof Literature, Science, and the Arts and the Division of Student Affairs. program features include:

A current study of the program assessed a course that included required Intergroup Dialogues. The study found that the course increase students' structured thinking about racial and ethnic inequality, enabled them to apply this thinking more generally to social phenomena not explicitly covered in the course, and affected the kinds of actions students advocated in intergroup conflicts.

Portland State University (Oregon) faculty developed their general education program using research on student learning and a retention and working with student affairs professionals with expertise in student learning, group dynamics, peer facilitation, and the development of community and feelings of inclusion. The program emphasizes the integration of both affective and cognitive modes of learning into all aspects of its classes. It strives to overcome the limited topportunity for informal learning and casual interaction characteristic of urban, commuter campuses. Features of the program include:

Since implementation of the program, student aretention between the first and second year has increased, the institution has developed a better sense of who its students are, and it has information on which aspects of students' learning experiences are more or less effective. Faculty are now more likely to request assistance with students from student affairs staff and to involve the staff in teaching program courses

6. Learning is strongly affected by the educational climate in which it takes place: the settings and surroundings, the influences of others, and the values accorded to the life of the mind and to learning achievements.

The educational climates in which learning toccurs best:

To construct an effective educational climate, faculty and staff collaborators:

The Youth in Transition Program of James Madison University (Virginia) introduces academically under-prepared minority students to college life beginning in the summer prior to their freshman year. Students are supported by an intensive, nurturing educational environment in which they can overcome prior negative learning experiences and develop new ways to succeed in academics. The program, toffered jointly by university faculty and the Office of Multicultural Student Services, continues throughout the school year. Students receive tongoing academic support, educational enrichment opportunities, and mentors. academic progress is monitored continuously. Faculty and student affairs staff work as an instructional team, with faculty teaching basic mathematics and writing skills and staff teaching study skills and time management and addressing issues of independence and self-confidence. Students live together in residence halls to establish peer relationships and work with their advisors through all four years of college.

A study of program participants tracked their academic progress over a one-year period. Results showed an increase in the proportion of minority students in good standing over the course of the year and a decrease in the number placed on suspension. Further analysis indicated that a significant proportion of those placed on suspension were later able to return to good standing.

New Century College of George Mason university (Virginia) coordinates Collaborations: Partnerships for Active communities, a combination of programs designed to place students in diverse educational settings. "Adventure learning" courses, which fulfill the college's requirement for experiential learning, include the Chesapeake Bay Program and the Bahamas Environmental Research Center, where students engage the natural environment firsthand and learn about ecology in the broadest sense, including the people and cultures that shape the environment. courses contain both a classroom component and a co-curricular final project. students also can enroll in skill-based short courses, in learning communities that connect classroom study with life experiences, or in an alternative spring break through which they contribute to and learn about communities they serve. Students are encouraged to reflect on their experiences by developing portfolios representative of their work, providing documentation of work in progress, and presenting evidence of self-reflection on how their learning experiences have evolved.

Comparisons show that students who have participated in these programs have higher retention rates, academic performance, and satisfaction with college life than do non-participants.

7. Learning requires frequent feedback if it is to be sustained, practice if it is to be nourished, and opportunities to use what has been learned.

The importance to learning of feedback, practice, and use of knowledge and skills mandates that students be:

To provide occasions to use and practice what has been learned, faculty and staff collaborators:

Iowa State University's College of Design and a Department of Residence have created together the Design Exchange, a giving and learning experience to promote academic success. The Exchange douses design students together in a learning community that includes a design studio and computer laboratory. The studio is available twenty-four hours a day and serves as the site of bi-weekly sessions ranging from academic survival skills to portfolio development. Sessions are facilitated by faculty, student a affairs, and residence assistance staff; upper-class design students userve as peer mentors and advisors, role models, and programmers. Efforts are made to offer out-of-class activities that extend classroom learning, and to encourage informal interaction among faculty, staff, and students. first-semester survival programs are followed by more intentional faculty involvement in the second semester, during which they discuss with students such issues as design portfolios and career development. The program allows students to create design projects and receive continual feedback from peers and teachers. The studio space encourages this sharing on a cooperative rather than a competitive basis.

Preliminary data from a study comparing Exchange students with a control group suggest that students enrolled in the program have higher grade-point averages than design students not involved in the learning a community. Students in the program also report higher levels of satisfaction with the university, a greater sense of community, and improved ability to work collaboratively to find solutions to curricular and social issues. Students surveyed cite frequent feedback and living together as major benefits of the program.

The undergraduate division of the Wharton School of the University of Pennsylvania has a mission to educate students to become broad-minded, articulate, and effective leaders in the global marketplace. Its course on leadership and communication in groups is a collaboration between student and academic affairs designed to serve this mission. It features community service projects that provide opportunities to develop and refine leadership skills both inside and outside the classroom. Other cooperative experiential activities over the course of students' tour-year experience include leadership retreats, mentoring programs, skill-building workshops, a leadership lecture series, the management of forty student clubs and organizations, and student-run conferences. The academic and student service partnership is supported by team advisors, trained to offer both academic advice and peer counseling. The collaboration also works to temper the highly competitive business school culture and to foster cooperative community and college leaders.

Student surveys show appreciation for the school's ability to meet their needs for leadership skills. Students evaluate the leadership retreats highly. In addition, students from the school serve an already large and increasing proportion of leadership positions in the university's student organizations.

8. Much learning takes place informally and incidentally, beyond explicit teaching or the classroom, in casual contacts with faculty and staff, peers, campus life, active social and community involvements, and unplanned but fertile and complex situations.

Informal and incidental learning is enhanced by:

To facilitate informal and incidental learning, faculty and staff collaborators:

The First-Year Program at the College of the Holy oross (Massachusetts) is a thematically based academic experience for about one-fourth of the first-year class. Each year a new theme is built oround the question "How then shall we live?" by connecting that question to a specific issue. The theme gives an explicit ethical focus to the year and is the touchstone for all other components of the program, including a pair tof first-year courses extending through both semesters, a two-semester common reading program, a variety of co-curricular events with faculty and students, and a common residency experience. The intellectual community associated with the program encompasses classroom, studio, laboratory, performance pace, faculty offices, and residence hall. The program extends into all aspects of students' lives, connecting the learning experience with fundamental questions about how to live, to be part of a community, and to make moral choices. The intent is to provide shared experiences that embrace the entire first-year environment and in so doing to provide a framework that promotes informal learning.

Student interviews and institutional records show high levels of participation in class discussion and co-curricular events, extensive discussions outside the classroom, and a strong sense of community in the residence halls. Compared with other students, First-Year participants had fewer alcohol-related incidents, received higher grades, and were more likely to assume campus leadership positions, to participate in honors and study abroad programs, and to be active in community programs.

The University of Missouri, Columbia creates freshmen Interest Groups of students enrolled in the same sections of three general education courses, living in the same residence halls (usually on the same floor), and enrolled in a one-semester seminar. The seminar is designed to help students integrate material from the general education courses and to facilitate informal discussions on issues covered in the courses. The program's objectives are to make the campus psychologically small by creating peer reference groups of students, to integrate purposefully curricular and co-curricular experiences, to stimulate early registration for related courses, and to encourage faculty to integrate course content and activities across their disciplines. Faculty and staff jointly plan the program, coordinate in- and out-of-classroom activities, and champion desired outcomes and assessment strategies to evaluate the impact of the learning experience. Shared projects and events associated with the courses are especially important for promoting opportunities for discussion. Peer advisors reinforce this learning, serve as study leaders, and use a team-building approaches to increase interest group cohesion. aresidence halls have been renovated to offer group study space, classrooms, and computer laboratories.

In comparison with other freshmen, students in the freshmen Interest Groups demonstrate higher levels of interaction and involvement in college life in the first and second years, greater intellectual content in their contacts with faculty and other students, better performance in general education courses, higher grade-point averages, and higher freshmen-to-sophomore retention rates.

9. Learning is grounded in particular contexts and individual experiences, arequiring effort to transfer specific knowledge and skills to other circumstances or to more general understandings and to unlearn personal views and approaches then confronted by new information.

The grounded nature of learning requires that students:

To transform learning grounded in particular contexts and individual experiences into broader understandings, faculty and staff collaborators:

St. Lawrence University (New York) strives tor a learning environment that integrates multicultural perspectives, influences, and ideas throughout the curriculum and the campus community. In its First-Year Program, students live together in residential colleges and take an intensive, year-long, interdisciplinary, team-taught thematic course in communication. Faculty members work with student affairs staff to ensure that the living and learning nature of the program encourages students to reflect on course themes, conflicts arising in the residence hall, and a connections between the themes and living experiences. A aresidential curriculum" is organized by residential coordinators, college assistants, and faculty to discuss in class and in the colleges both predictable and unique stresses in the residence communities. A residential education committee plans events and designs interventions to address student problems and conflicts. Students are expected to think through and resolve conflicts associated with differences in background, in behavior within the residence halls, and in academic perspectives. In doing so, students explore each other's personal histories, respond to others' views, and examine the relationship between individual perspectives and knowledge-based approaches.

Detailed evaluation forms ask students about the impact of living with people enrolled in a common course, the communication and aresearch skills learned, the effects of the multidisciplinary, team-taught course, and the coverage of residential issues. Data indicate that residential goals and communications skills are being achieved. Students are positive about giving with others who share their academic and personal experiences and appreciate having faculty involved in their residential lives.

University of Wisconsin, Whitewater has a mission to serve students with disabilities and has had a formal program to provide services for these students for nearly thirty years. Instructional staff accommodate students with disabilities in classrooms, labs, field work, internships, student teaching, and the workplace. A new work experience project offering academic credit has received exceptional support from faculty and students. The project brings staff into close contact with faculty, and staff work with the State Vocational Rehabilitation Agency to organize the experience. For many severely and multiply disabled students, the work as one of the first successful validations of their capacity to succeed and to establish a strong identity. Efforts are focused on matching students needs with a work environment complementing their educational background and likely to ensure success. The work is an intensive individual experience; however, the individual learning is tied directly to interaction with others in the workplace at several levels. It helps to provide self-definition as a person and to delineate a role and status within the task group. The combination of the workplace routine, supervisory and peer feedback, and the duties of the position offer opportunities for growth and for eliminating non-functional behaviors. The program has proved particularly important for individuals whose learning styles are not conducive to transfer of knowledge from one context to another.

At the university, students with disabilities are aretained at a significantly higher rate than the institutional average for all students, and they obtain employment at exceptional rates. These results compare a remarkably well with national studies of retention and employment orates for disabled students.

Bowling Green State University (Ohio) created its Chapman Learning Center as a "think tank for learning," to experiment with new pedagogies and program structures to engage students in classroom and outside-the-classroom activities. A freshmen residential program, the enter involves faculty from several disciplines, each with offices in the aresidence hall, a hall director and junior tutors who work with faculty on arequired anchor courses, elective courses, and a common learning day. Classes are thematically linked in two anchor courses each semester, and center on a difficult social issues during the first term and on aesthetics and imagination during the second. Freshmen composition courses are linked to these disciplinary courses. Community events are planned to relate directly to the course themes. Teaching practices emphasize interactive, experiential activities, learning experiences outside the classroom, critical thinking about challenging issues, and support for learning by residential staff. Classes are small, to enable faculty to offer frequent written and verbal feedback on in-class and out-of-class assignments. students are encouraged to examine personal beliefs and values in relation to broader perspectives on social issues, and peer-mediated discussions of social controversies are featured.

Chapman students show disproportionate satisfaction and adjustment to college life when compared with other freshmen. They eel less lonely, are more actively involved in their classes, experience more faculty approval, and are more willing to approach faculty.

10. Learning involves the ability of individuals to monitor their own learning, to understand how knowledge is acquired, to develop strategies for learning based on discerning their capacities and limitations, and to be aware of their town ways of knowing in approaching new bodies of knowledge and disciplinary frameworks.

To improve the ability of individuals to monitor their own learning requires that faculty and staff:

To enable students to monitor their own learning, faculty and staff collaborators:

The Western College Program of Miami University, toxford (Ohio) is an interdisciplinary residential college featuring a core curriculum in the liberal arts for the first two years followed by individually designed upper-level interdisciplinary programs of study and a year-long senior project based on all four years of study. Completed senior projects are publicly presented using a professional conference format and including faculty a respondents from outside the college who have not worked with the students Two residence halls house the Scholar Leader program, which combines systematic study of leadership informed by the university's Leadership values Framework. The purpose of this program is to assist students in taking responsibility for themselves as a self-governing community of learners. The Framework provides a set of principles for shaping the university community's understanding of leadership. Its values serve as a guide in working with students and developing their leadership potential. These values in turn are based on the university's "principles of liberal learning" and provide for the active translation of liberal education into co-curricular experiences. With faculty and staff advice, students make leadership responsibility for developing the educational community.

The program has a number of assessment projects under way, several under the auspices of the student affairs assessment committee tof faculty and staff. The intent is to document the impact of the program, not only on students but also on faculty and staff participants. Measures include quantitative, nationally normed outcome assessment instruments and qualitative evaluations based on student interviews, free writing, focus groups, portfolios of student work, and ethnographies.

The vice presidents for academic and student affairs at William Rainey Harper College (Illinois) established a joint statement of Student Success" that endorses two concepts: all students have the fight to succeed, and the college has the right to uphold high standards for achievement. Based on this statement, the college established a program to support students at this two-year open-door college with academic areparation and counseling services as a way to meet the college's standards and to help them attain success. The college developed five standards of academic performance, established requirements for entry into college-level courses based on level of preparation as determined by entrance tests, and coupled these actions with an "intrusive intervention" program administered by the student development office. The intervention program monitors student course taking and grades. Through computerized tracking and human interaction, students receive information on their progress and work with faculty and staff to create personalized success contracts. These contracts include academic, personal, developmental, and social strategies to assist students making decisions about college and careers. Individual students' strategies are recorded and tracked through a computerized interface with the aregistration system, allowing possible restrictions to course loads or future registrations, or triggering further interventions when performance alls below standards. Interventions are made by faculty and staff, and students are asked to assess their own performance and to learn ways to use the support system to assist them.

Survey results over the years document that at-risk students enrolled in the intervention program have a clear understanding of the a academic system, know what factors result in low grades, have areasonable plans to improve their performance, and believe the required interventions will have a positive impact on their future academic success


What We Have Learned
Collaborative Futures in Support tof Learning

The evolving principles of learning, continually informed by future advances in our understanding and knowledge of the learning process, hold great promise for improved student learning. By applying these principles to the practice of teaching, the development of curricula, the design of learning environments, and the assessment of learning, we will achieve more powerful learning. Realizing the full benefit of these applications depends upon collaborative efforts between academic and student affairs professionals ed and beyond. It will require attention and action by all those affiliated with our institutions as well as by members of the larger community concerned with higher education to ensure that we achieve our mission of increased higher learning.

We call all those who serve the goals of learning to contribute to these collaborations. We ask that:

Students take charge of their own learning and organize their educational programs to include a broad array of experiences both inside and outside the classroom; become aware of the cumulative nature of their education, and consequently plan and monitor their development; and establish personal relationships with faculty and staff as an essential part of their education.

Faculty become masters of cognitive studies; develop pedagogy and curricula that oraw upon and embody learning principles; become involved in all aspects of their institution's community life; and work in partnership with staff and community. supporters to create learning activities based on the learning principles.

Scholars of cognition share their findings widely with faculty colleagues and higher education audiences and be attentive in their writings to the application of new findings to the conduct of teaching and learning.

Administrative leaders rethink the conventional organization of colleges and universities to create more inventive structures and processes that integrate academic and student affairs; align institutional planning, hiring, arewards, and resource allocations with the learning mission; offer professional development opportunities for people to cooperate across institutional boundaries; use evidence of student learning to guide program improvement, planning and aresource allocation; and communicate information on students' life circumstances and culture to all members of the college or university community.

Student affairs professionals and other staff take the initiative to connect to each other and to academic units; develop programs that purposefully incorporate and identify learning contributions; and help students to view their education holistically and to participate fully in the life of the institution and the community.

Alumni reflect upon how what they learned in college contributed to their life after graduation and share these observations with current students and institutional officials; provide learning opportunities and mentorships toutside the classroom for students; and contribute financial support to programs toffering students the chance to use their knowledge in a variety of settings.

Governing boards understand the learning enterprise and how the institution conducts it; ask senior managers for information on how the torganizational structure supports learning and for evidence of learning outcomes; and areward contributions to learning through promotion and tenure decisions and in evaluation of the president.

Community supporters volunteer workplace and other torganizational venues for student learning; team with faculty and staff to design learning experiences in the community or workplace; serve as supervisors and mentors for student learning activities; evaluate student performance and provide models of reflective practice in their own professions; and help colleges and universities to understand the skills and knowledge needed by their graduates.

Accrediting Agencies require in their review processes evidence of how institutions integrate learning experiences across administrative units and demand measures of learning effectiveness.

Professional associations disseminate best practices of collaboration on behalf of student learning in their programs, publications, and awards; exemplify the importance of partnerships for learning by establishing cooperative programs with other associations; and emphasize learning as a field of knowledge essential for graduate students planning careers in colleges or universities.

Families help students select a college or university based on its commitments to learning and student development and its learning environment; encourage students to choose and participate in a comprehensive program of educational activities throughout their collegiate experience; and help students to understand the value of reflection and to find time for concentrated study in their complicated lives.

Government agencies sponsor research and development on learning; toffer incentives to institutions for new initiatives focused on collaboration tor learning; and require evidence of institutional assessment of learning.

All those involved in higher education, as professionals or as community supporters, view themselves as teachers, learners, and collaborators in uservice to learning.